Many web host companies let you know how often their servers go down. It is a good idea to make sure they have a good uptime. This is important because you want people to be able to visit your site. The more downtime the less people will return to your site.

Support can be a great benefit to your hosting experience. You want to be able to contact your hosting company if anything should go wrong or if you have any questions that may arise. I always look for hosting companies that offer 24/7 support.